Website: www.bfourexim.in
Effective Date: 19 February 2026
1. Introduction
This Privacy Policy describes how Bfour Exim Pvt. Ltd. ("Company", "we", "our", "us") collects, uses, discloses, and protects personal information of users who visit our website www.bfourexim.in or interact with us through digital platforms.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing/shipping address.
- Transaction Information: Purchase details, payment confirmations.
- Technical Information: IP address, browser type, device information, cookies.
- Communication Data: Messages, service requests, feedback submissions.
3. How We Use Your Information
We use collected information to:
- Process orders and coordinate installations.
- Provide customer support and warranty services.
- Improve website functionality and user experience.
- Send service updates and promotional offers (where permitted).
- Comply with legal and regulatory obligations.
4. Sharing of Information
We do not sell personal information. Information may be shared with:
- Authorized distributors and service partners for order fulfillment.
- Logistics providers for delivery.
- Payment gateways for secure transactions.
- Government authorities when required by law.
5. Data Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. Users may control cookie settings through their browser preferences.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
8. Your Rights
Subject to applicable laws, users may request access, correction, or deletion of their personal data by contacting us. We may require verification of identity before processing requests.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
12. Contact Us
Bfour Exim Pvt. Ltd.
B.I.A. MERLIN CHAMBERS, 2ND FLOOR, ROOM NO-202D
18 ABDUL HAMID STREET
KOLKATA, WB 700069, India
Email: info@bfourexim.in / support@bfourexim.in
Phone: +91 98363 30004 / +91 73523 62786